Think you've beenHACKED?
Something not right?
Worried someone got into your account? Or think something might be wrong?
- Money missing from your account?
- Checks missing or stolen?
- Can't get into your email or account?
- Get a strange email, text, or phone call?
You're in the right place.
We'll help you understand what's happening and what to do next.
Your first steps are free. Full membership is $12/month or $120/year. Cancel anytime.
The first 30 minutes matter most
If money is still moving, call your bank's fraud line now. Use the number on the back of your card. Then come back and we'll handle the rest together, one step at a time.
Begin step oneFree for everyone. No membership needed
Hacked once? Your details are already being shared.
When one group of scammers gets your bank, email, or identity details, they sell them and trade them to others. That's why a second call, a second email, or a second scam is so common. It isn't your fault and there's no shame in it. It just means you're a known target now. These seven free steps help you spot their tricks and protect your money and accounts.
Read the free prevention planOne membership. All your recovery plans.
Every plan below is included in your Kravitz Recovery membership. You're not on your own. No technical knowledge required. No judgment. Help when you ask for it.
What your membership includes
Step-by-step guidance
Tailored to the problem you're facing, in plain language and in the right order.
Email support
When you have questions, write to a specialist and get a real reply.
Phone support by request
When talking is easier than typing, ask for a short call about your next step.
Practical resources
Tools and checklists to help protect your accounts and personal information.
We don't watch your accounts or provide emergency response. If money is leaving your account right now, call your bank's fraud line first.
Bank account
Someone got into your account. Here's how to get them out and save your money.
Emails and social media
Get the scammers out and take back control of your accounts.
Identity theft
Stop anyone opening accounts in your name, and clean up your credit record.
Phone or computer issues
Get them out of your computer or phone before they can do more damage.
Start free. Get help if you need it.
- Get the first steps for your situation without paying.
- Follow simple instructions at your own pace.
- If you need more help, membership includes access to a real person who can guide you through the next steps.
- Membership costs $12 monthly or $120 annually. Cancel anytime, subject to the stated membership terms.
We don't watch your accounts, and this is not an emergency service.
Setting up for a parent or loved one?
You do the setup. They get their own login and a real person to ask.
You create the account and pay for it. We email them a sign-in link. They just click it, no password to set up or remember. They follow their own plan and message their specialist directly as paying members, and you don't have to be their tech support.
- You sign up with their email. You pay. Nothing is billed to them.
- They just click a link. We email them a sign-in link, so there's no password to create or remember. Their steps, their notes, their case numbers. All kept in their account, not yours.
- They can ask us directly. Paying members can email their specialist about a scary message. Payment questions are welcome from everyone.
- Everything prints. Large, plain steps and word-for-word phone scripts for the bank, Social Security, and the credit bureaus.