Hacked? Something wrong online? You don't have to figure it out alone.
Maybe someone got into your bank, credit union or credit card account. Maybe you received a strange text. Maybe you got a weird phone call. Or maybe you just have a feeling something isn't right.
You don't need to be good with technology to get help.
Start with free guidance. If you need more help, a real person is available through membership.
The first 30 minutes matter most
If money is still moving, call your bank, credit union or credit card's fraud line now. Use the number on the back of your card. Then come back and we'll handle the rest together, one step at a time.
Begin step oneTalk to a real person today, $29 one time
One consultation call about your problem, plus written next steps by email. If it turns out to be a big one, your $29 counts toward a repair plan: Guided recovery $149 or Full support $299.
Get a consultationFree first steps for everyone. See all prices
One membership for all your recovery paths.
You're not on your own. No technical knowledge required. No judgment. Help when you ask for it.
What your membership includes
Member incident help starts 30 days after joining. Includes up to 4 incident calls per year. For help with an existing problem, start with a consultation or recovery package.
Step-by-step guidance
Tailored to the problem you're facing, in plain language and in the right order.
Email support
When you have questions, write to a specialist and get a real reply.
Phone support by request
When talking is easier than typing, ask for a short call about your next step.
Practical resources
Tools and checklists to help protect your accounts and personal information.
We don't watch your accounts or provide emergency response. If money is leaving your account right now, call your bank's fraud line first.
Bank account, Credit Union, Credit Cards
Someone got into your account. Here's what to do.
Emails and social media
Get the scammers out and take back control of your accounts.
Identity theft, Healthcare fraud, Check Washing
Stop the bad guys and keep your money.
Phone or computer issues
Get them out of your computer or phone before they can do more damage.

Helping a parent, loved one, or friend? You don't have to stay on the phone with them and help. We do that for you. Get them a membership with guidance from Tamara Kravitz, a cyber professional with 20 years of experience.
No computer? Phone-only support
Don't use a computer? Call and leave your name and number to arrange a time. Hands-on help starts with a $29 consultation once paid bookings open.
(443) 379-4412Free for everyone. No membership needed
Prevention is better than a cure
Scammed or hacked already? Your details are already being shared.
When one group of scammers gets your bank, email, or identity details, they sell them and trade them to others. That's why a second call, a second email, or a second scam is so common. It isn't your fault and there's no shame in it. It just means you're a known target now. These seven free steps help you spot their tricks and protect your money and accounts.
Read the free prevention planTalk to a real person
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